Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Time
Once your order has shipped, delivery typically takes 7-15 business days, depending on your location and the shipping method selected at checkout. International orders may take longer due to customs processing.

Order Tracking
You will receive a shipping confirmation email with a tracking number once your order ships. Please allow 24-48 hours for tracking information to update after you receive this email.

Shipping Rates
[Free Shipping on All Orders] 

Customs, Duties, and Taxes
ALVO is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office.

Delays
While we make every effort to ensure timely delivery, ALVO is not liable for delays caused by customs, carrier issues, natural events, or other circumstances beyond our control.

Questions?
If you have any questions about your order's shipping status, please contact us at MiasonAlvo@gmail.com and we'll be happy to help.